Workshops for enabling knowledge owners
Through the Hoffmann&Reif workshops knowledge owners are enabled to become providers of added value services on the Internet, such as online publishers, eLearning tutors, or online community managers .
The deployment of eServices require new workflows and a high degree of collaboration between professionals from different subject matter areas. An organisational and cultural shift is required for those knowledge workers who are planning to offer eServices in the networked economy:
- coaching and moderating heterogenous expert groups
- working in networked environments
- developing human capital through continuous learning and creating synergies
- generating new value through collaboration between knowledge owners
- combining global insights with local expertise
During the Hoffmann&Reif workshops these issues are addressed so that all the potentials of ICTs can be unleashed.
Selected Workshops until to date
| Title |
Working Group Quality Management: Web 2.0, knowledge management, evaluation, quality management, process optimisation – an organisational toolbox to go, developed based on the EFQM model |
| Client |
The Association for Information, Advice and Therapy at Higher Education Institutions (GiBET), Spring Convention March 2012 |
| Duration |
September 6, 2012 |
| Location |
University of Leipzig, Germany |
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Project Objectives
The main objective of this workshop is to present a packaged solution for a Web 2.0 Student Counselling Center which Hoffmann&Reif has been developed as an applied research cooperation project in the recent years. |
Scope and Results
The packaged solution consists of the 3 main components: Trainings for change management, Standard Operating Procedures (defined business processes), open source Internet solutions. The audience became familiar with the methodologies and tools how to build a "Student Counselling Service Center 2.0" within a period of few months.
For the package deployment within an educational institution an innovative game based learning approach is applied. The audience got a first hand impression of how gamification using the yeepa social gaming platform helps to manage quality and knowledge in the administrative departments of an educational institution. |
References/Links, Additional Files
The Association for Information, Advice and Therapy at Higher Education Institutions (GiBET)
Web 2.0, knowledge management, evaluation, quality management, process optimisation – an organisational toolbox to go, developed based on the EFQM model
Web 2.0, knowledge management, evaluation, quality management, process optimisation – an organisational toolbox to go, developed based on the EFQM model Please note: the presentation slides cover page is online only. You can order the complete working group presentations by contacting us.
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| Title |
Working Group Quality Management: How to improve the service quality of the Student Counselling Center continuously ? |
| Client |
The Association for Information, Advice and Therapy at Higher Education Institutions (GiBET), Spring Convention March 2012 |
| Duration |
March 8-9, 2012 |
| Location |
Humboldt University Berlin, Germany |
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Project Objectives
The main objective of this working group is to present and reflect an EFQM service excellence package (European Foundation for Quality Management) for student counselling service centers. |
Scope and Results
Participants from 5 Universities in Germany attended presentations and discussions about EFQM, process optimisation, service quality management, student interest tests, evaluation system, game based learning, latent trait model and service quality measurement.
You can order the working group presentations by contacting us. The service quality management system developed and presented illustrates how to build a service organisation by means of comprehensive Internet and Web 2.0 management tools. The tools form a quality management package called "Kölner Modell" (Cologne Model). This flexible package can be deployed in education counselling service centers and helps to monitor service quality constantly. |
References/Links, Additional Files
The Association for Information, Advice and Therapy at Higher Education Institutions (GiBET)
"Wie kann die Servicequalität in der Zentralen Studienberatung kontinuierlich verbessert werden?" The following areas are covered:
a) how to implement a system for Total Quality Management
b) how to implement gamification solutions in a service organisation
c) how to measure service performance constantly using Latent Trait Models
How to improve the service quality of the Student Counselling Center continuously ? Please note: the presentation slides cover page is online only. You can order the complete working group presentations by contacting us.
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Project Objectives
The main objective of this workshop is a discussion on how to transfer lessons learnt from international, civil education projects to current education needs of the German Armed Forces while on missions abroad. |
Scope and Results
Participants from the German Armed Forces and international observers attended presentations and discussions. |
References/Links, Additional Files
Congress homepage at Helmut Schmidt University (archive 2007)
Abstract: e-Learning in international economic development cooperation -- lessons learnt from staff development projects
Distance Training Convention 2007: Conference Programme
Keynote of Prof. Dr. Thomson Sinkala / University of Zambia, "The relevance of distance education in developing country environments and the potential for military communities"
E-Learning in international economic development cooperation – lessons learnt from staff development, project implementation, E-Learning technologies PDF page 13
E-Learning in international economic development cooperation – lessons learnt from staff development, project implementation, E-Learning technologies Panel by
Prof. Thomson Sinkala, University of Zambia,
Sebastian Hoffmann, Hoffmann&Reif Consultancy
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| Title |
How to Produce an Instructional Module on the Internet |
| Client |
Online Educa Conference |
| Duration |
November 29, 2006 |
| Location |
Berlin, Germany |
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Project Objectives
Each workshop participant develops an eLearning course and teaches online; participants apply newly acquired knowledge to their own teaching and training practice and perform the following tasks: to practise a Rapid E-Learning methodology for course-ware development and to develop a course module; to author a WebQuest document; to publish instructional content on an e-learning platform (course home page); to experience blended learning; to teach online; to use online evaluation tools. |
Scope and Results
15 participants from 10 different countries attended this action- and result-oriented workshop; a preparatory phase took place a week before meeting face to face; during the one day face to face session participants produced e-learning content along the lines of a “Rapid eLearning Production” methodology and delivered there own course within a day. A game-based learning tool (yeepa) has been applied to assess the participants´ knowledge in groups. Skill development (e.g. tutoring skills) has been assessed by peers. |
References/Links, Additional Files
Further information about the "The eLearning Quickstart Workshop" A two days hands-on workshop for teachers, professors, trainers and educational experts - available in English and German language
Access to the Workshop Platform
Workshop Announcement, Online Educa Conference 2006
Online Educa 2006: All Pre-Conference Forums, Workshops & Seminars [PDF]
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| Title |
European-African R&D projects for bridging the digital divide |
| Client |
eLearning Africa Conference |
| Duration |
24 May 2006 |
| Location |
eLearning Africa conference, Addis Ababa, Ethiopia |
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Project Objectives
High level experts from the European Commission and from established EU-African R&D projects present relevant aspects of the 6th and 7th EU R&D Framework Programmes, and discuss how to manage the consortium building process and submit successfully a proposal to the European Commission, how to forge consortia on two or three continents, and how to manage a European Commission funded R&D project from an African point of view.
Participants present EU-African R&D proposal ideas and discuss them with the expert panel. |
Scope and Results
Workshop participants gain insights into the European Commission „Information Society Technologies“ and R&D programmes; are aware about the funding opportunities for African institutions and corporations offered under the new Euro-African partnership strategy framework, gain authentic information from existing European-African R&D projects, discuss their own possible contributions for future European-African R&D projects with European R&D stakeholders. |
References/Links, Additional Files
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Project Objectives
An action-oriented instructional content development workshop is delivered at Indira Gandhi National Open University on the occasion of the ICDE conference. University professors and teaching experts produce eLearning content along the lines of a “Rapid eLearning Production” methodology. Before the face to face session the team of coaches offer participants a short preparatory phase on the Internet. During the workshop, the participants themselves design eLearning course modules, with every individual result not only to be produced but also to be published on-the-fly on the Internet. |
Scope and Results
During a one day workshop participant get an orientation about the complete service chain, from instructional planning, development methodology until service delivery. |
References/Links, Additional Files
eLearning Workspace Pre-Conference Workshop
ICDE International Conference, New Delhi, India
Workshop Announcement, ICDE Conference
Workshop Agenda, Nov. 18th 2005
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Project Objectives
A team of TVET teachers should be identified for blended learning service development; therefore, an assessment centre is conceptualized and implemented; according to portfolio assessment outcomes teaching staff is selected for developing and offering blended learning courses at a later stage; through the assessment centre participating teaching staff gain orientation knowledge about blended learning service development. |
Scope and Results
During a two day assessment centre teaching and management staff has been qualified and assessed; portfolio assessment methodology has been applied and led to the identification of a team of innovators. |
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Screenshots and Photos
The team of teachers and facilitators
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References/Links, Additional Files
National technical and vocational Education and training
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Further information
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